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Patient Resources

Exceptional Family Member Program 


The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide housing, community support, and personnel services to families with special needs. The EFMP is a Department of the Army program which functions under the provisions of Army Regulation AR 608-75. It is designed to assist active-duty personnel during assignments/reassignments sponsoring exceptional family members (EFM) with special physical, emotional, developmental or intellectual needs. In a dual military family, both Soldiers must be enrolled. Enrollment is based upon the medical and education requirements of family members of active duty personnel. Enrollment updates are required every three years or if the condition changes.

EFMP family graphic image

E-EFMP will make it easier and more convenient for Service members and their Families to navigate the wide and sometimes complex array of resources, benefits, and care available.
CLICK HERE to access the E-EFMP website!

Ladies and Gentlemen,

On 1 September, the Army Deputy Chief of Staff G9 launched Enterprise-EFMP (E-EFMP), a secure, digital platform that streamlines enrollment, makes assignment coordination and family support access easier, and synchronizes services for families with special needs. This platform will digitally coordinate processes amongst Soldiers, Family members, MEDCOM, Installation Management Command (IMCOM) and Human Resources Command (HRC). Military Treatment Facility (MTF) staff will no longer complete hard copy Family Member Travel Screening and enrollment forms. Instead, the EFMP Case Coordinators, EFMP Medical Director and MTF providers will complete mandatory forms on-line using the E-EFMP TurboTaxC-like software.
Fort Bliss EFMP-Medical Office is no longer accepting paper forms. All sponsors or majority aged dependents must now upload their forms in the E-EFMP site. Copies of medical records for Family Travel Screenings are still accepted and can be dropped off during normal business hours.

Read about the system launch here:
The E-EFMP website is here:

EFMP Medical is transitioning to digital 2792's!

Starting February 13, 2023, your MTF provider may electronically send the 2792 to the EFMP medical office, removing your requirement to upload  paper 2792 into E-EFMP.

MTF provider and staff training is ongoing over the next 60 days. If paper copies are utilized they will not be denied during the transition. Starting 1APR 2023, MTF providers must complete the 2792s electronically in E-EFMP. Civilian network providers will continue with paper 2792s.
Families can seek technical support in the E-EFMP system by calling our office, coming to the EFMP Medical office, or by attending our monthly family education briefs, held every 2nd Friday at 10:00 a.m., at the Mendoza EFMP medical office (2nd floor).

EFMP Medical Support Team Responsibility

Due to increased demand/ processing times and decreased staffing in the Medical EFMP Office (Located at Mendoza Clinic) our office hours will change.
Effective 18, JULY 2022:

Monday, thru Thursday
7:30 a.m. - 3:30 p.m.
Front desk remains open during the lunch hour, 12:00 p.m. to 1:00 p.m.
Walk-ins are welcome.
Last PM walk in:
3:15 pm
Closed Fridays, and Federal Holidays.

Friday 0730-1200, for packet pick up (no packet turn in) and front desk Q&A.
No face to face appointments will be provided on Fridays.
We appreciate your patience as we work to support our EFMP families

Active Duty Soldier

  • Responsible to enroll, update, or disenrollment EFM as needed based on diagnosis or condition
  • Update EFMP forms every 3 years at a minimum (failure to do so will incur suspension of favorable actions by Command per AR 608-75 and risk assignment to unaccompanied tour).
  • Verify that all EFMP forms are completed/signed and submitted.

Primary Care Manager (PCM)

  • Screen Family members (adults and children) for eligible diagnosis during routine health care appointments.
  • Complete all overseas physicals
  • Complete and/or update required forms with sponsor, spouse or patient of EFM as required.

Case Coordinator

  • Ensure DD2792 has been completed by a physician for each family member with an eligible condition
  • Ensure DD2792-1 has been completed by EIS/School and has a current ISFP or IEP.

EFMP Physician

  • Provide medical oversight for EFMP
  • Ensure eligible EFMs are coded
  • Establish policies to ensure effective screening, identification, and referral for enrollment Conducts all overseas screening and signs all DA5888s


Dependents must reside in the Fort Bliss or El Paso Region for processing of all EFMP paperwork”. 
Below you will find a check list that you will need to have done enroll/update/disenrollment of your EFMP status:

 New Medical Enrollment
 For new enrollment, schedule an appointment with assigned PCM / specialist. Please provide the PCM with DD 2792 to address all eligible diagnosis.

Click here to download Form DD2792

Update Medical Enrollment
Please contact the EFMP office to obtain a EFMP Summary and supporting documents for the PCM to address existing and all new diagnosis.

Click here to download Form DD2792

Please DO NOT sign/date any forms until the provider/school has completed them, which is to indicate to us that you have read and agree to what is stated on the forms.  After reading the information completed by the provider, you may sign/date line 9a-9c page 3 of DD2792 and on DD2792-1 page 2 line 7a-7d, page 3 9a-9d.
**Remember if the patient is over the age of 18 years of age they have to sign their own forms.**  (This is something we have run into often that people do not consider when completing paperwork, should be stressed that it is required.)
Once all signatures are completed please submit to the email below: EMAIL ADDRESS.
All Educational Enrollment

DD 2792-1 if:

DD2792-1 is completed by EIS or School personal.  All completed DD2792-1 must be accompanied with a current ISFP/IEP (will NOT accept expired ISFP/IEP).
Disenrollment: Disenrollment of EFMP please contact EFMP office for all guidance – this should be a similar process to a medical disenrollment; the servicing campus will still need to complete the disenrollment and the dismissal from IEP services documentation should be provided in order to remove an educational enrollment.

The DD2792-1 needs to be completed by your child's school. Once the form is completed, sign the DD2792-1 page 2 line 7a-7d. After this form is completed and signed, please return the DD2792-1 with a copy of your child's IFSP/IEP to the EFMP-Medical Office.
Birth – 3 yrs.’  have or requires an Individualized Family Service Plan (IFSP)
3-21 yrs.’ have or require and Individualized Educational Plan (IEP)
DD2792-1 is completed by EIS or School personnel.  All completed DD2792-1 must be accompanied with a current ISFP/IEP (will NOT except expired ISFP/IEP).

DD2792-1  (School accompanied with a current IEP or IFSP)

Click here to download form dd2792-1.pdf

Overseas Screening

Below is a link where you will find all forms that must be completed prior to your overseas screening appointment with the EFMP provider. Additionally, all family members traveling must have a current physical within the last year and the previous five years of medical records if your family members / dependents are seen off post. These medical records will be reviewed by our EFMP provider and should be brought to our EFMP-Medical office at least 3 days before your scheduled appointment. If your family members / dependents are seen in a military facility then you do not need to obtain the medical records. Once the completed packet is received with all required documents, the EFMP office will contact you for your overseas screening appointment. Overseas screening is on a first come, first served basis.​

Click here to download Form DA 7246
Click here to download prefilled “Pregnancy DD2792” if you or dependent are pregnant.

Current annual physical information for each dependent within the last 12 months.
Last 5 years of medical records for each dependent (only records of medical care done off-post must be submitted, to include the annual physical).

Additional Information

Please visit Us Army Medical Department EFMP website:
Please visit Fort Bliss EFMP website:

Contact Us


By T-Con: 915-742-2273


Monday, thru Thursday
7:30 a.m. - 3:30 p.m.
Front desk remains open during the lunch hour, 12:00 p.m. to 1:00 p.m.
Walk-ins are welcome.
Last PM walk in:
3:15 pm
Closed Fridays, and Federal Holidays.

In Person

Mendoza Clinic
Building 11335
2nd Floor


MHS Genesis Patient Portal image


18511 Highland Medics Street,
El Paso, Texas 79918
Locator map image


(Click here for flyer)

Download Briefing Slides Click Here!
November 17, EFMP Brief
In person only.
No TEAMS link or info
December 8, EFMP Brief
TEAM link - TBD
Call - TBD
Need to Update Your Information in DEERS? Click Here