Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Due to weather-related damages, SFMC inoperable until further notice.

Getting Care

WBAMC COVID-19 Information

COVID-19 is a respiratory disease caused by SARS-CoV-2, a coronavirus discovered in 2019. The virus spreads mainly from person to person through respiratory droplets and small particles produced when an infected person coughs, sneezes, or talks.

  • Illness can range from mild to severe, though not everyone infected with the virus develops symptoms.
  • Some people are more likely than others to get very sick if they get COVID-19. This includes people who are older, immunocompromised, have certain disabilities or have underlying health condition.

For more information about COVID-19, please visit the CDC website.

Visit the Links Below for More Information

Contact Us

Phone

Appointment line:: (915) 742-2273. 
Provost Marshall: (915) 742-2404. 
TRICARE Nurse Advice Line:​ 1-800-874-2273

MHS Genesis Patient Portal image
CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL

Location

18511 Highland Medics Street,
El Paso, Texas 79918
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Don't forget to keep your family's information up to date in DEERS!