Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Health Services

Laboratory Quality 

New hospital Panoramic view and blood donor images

Quality Assurance and Quality Improvement

  • Quality Control

    Quality Control Checks are performed and analyzed according to the recommended guidelines of the manufacture and accrediting agencies.

  • CAP Proficiency Program

    The College of Pathologists' (CAP) external proficiency testing program challenges the laboratory with unknown samples to demonstrate the laboratory's proficiency. The CAP Proficiency Program meets the JACHO lab requirement.

  • Peer Review

    An internal program developed to monitor individual section performance in areas such as turn-around-times for tests, waiting time for phlebotomy, and surgical/cytological case turn-around-times. Critical performance areas are identified, goals and standards are set, and periodic review conducted

Contact Us

Phone

Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

Don't forget to keep your family's information up to date in DEERS!