Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 
Due to weather-related damages, SFMC inoperable until further notice.

Health Services

Department of Public Health

Mission:

Deliver world-class Public Health services in a dynamic environment, ensuring we are building readiness and improving the health of all beneficiaries at Fort Bliss, William Beaumont Army Medical Center (WBAMC), and White Sands Missile Range (WSMR) making extraordinary experiences ordinary and exceptional outcomes routine.

Vision:

Unrelenting pursuit of excellence as we care for our team at Fort Bliss, WBAMC, WSMR, and all those we are privileged to serve. Anytime, Anywhere—Always.​

Location:

Building 21 Slater Rd, Fort Bliss, TX 79916

Other Information:

The Department of Public Health is comprised of clinics at William Beaumont Army Medical Center and the Mendoza Soldier Family Care Center.  It provides services and expertise in the specialties of Preventive Medicine to include:

Contact Us

Phone

Assistant to the Chief of
Department of Public Health
(915) 742 – 4383 / 5247
Fax number: (915) 742 – 9438

Hours of Operation:

Monday thru Friday: 7:30 a.m. to 4:00 p.m.
Training Holidays: 7:30 a.m. to 4:00 p.m.
Saturday and Sunday: Closed
Federal Holidays: Closed

Location

Building 21 Slater Rd, Fort Bliss, TX 79916

Location

18511 Highland Medics Street,
El Paso, Texas 79918
Locator map image

RESOURCES

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