There are emergency procedures in place in multiple states due to extreme weather. Learn More About Emergency Procedures

Live in the West Region? There is now a referral approval waiver in place through April 30, 2025. Learn More About the Referral Approval Waiver

Also, you have until April 30 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Areas Not Handled by Legal Assistance

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  • Personnel facing court-martial, Article 15, or administrative Chapter elimination for misconduct should consult Trial Defense Service (TDS)
  • Commanders with questions concerning their command authority should consult the criminal law or administrative law office, as appropriate.
  • Soldiers complaining about mistreatment by a commanding officer or supervisor should use their chain-of-command or consult the IG or EO office first. We normally will not resort to an Article 138 complaint unless the Soldier attempts the first two options without success.
  • Soldiers with pay problems should consult the appropriate finance office.
  • Soldiers with questions regarding copyrights, patents, or other private, income-producing activities should consult a civilian attorney off-post.

Contact Us

Phone:

915-742-2280 or

1-800-874-2273

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CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL

Location

18511 Highland Medics Street,
El Paso, Texas 79918
Admin Bldg. -3rd Floor
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Don't forget to keep your family's information up to date in DEERS!