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Attention! If you live in the TRICARE West Region, or in a state or ZIP code moving to the West Region and you pay an enrollment fee or premium by recurring credit card, debit card, or electronic funds transfer, you must set up payment information with TriWest before Dec. 31, 2024.
If you don’t take action, you’ll risk getting disenrolled.
Learn more.

December 11, 2024

About Us

Accreditations and Certifications

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To further transparency and patient engagement, the Military Health System provides aggregate statistical information concerning patient safety, quality of care, patient satisfaction, and health outcomes for health care provided at military treatment facilities. Additionally, information about the quality of care at most civilian-sector facilities in the TRICARE network may be available through Hospital Compare, hosted by the Centers for Medicare & Medicaid Services.

Contact The Joint Commission

TJC web site: https://www.jointcommission.org/

Submit a new patient safety event or concern: Click HERE

Submit an update to your incident: Click HERE

Fax: (630) 792-5636

Address:

Office of Quality and Patient Safety, The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Contact Us

Phone

Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

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CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL


Location

18511 Highland Medics Street,
El Paso, Texas 79918
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Don't forget to keep your family's information up to date in DEERS!