Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

About Us

Accreditations and Certifications

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To further transparency and patient engagement, the Military Health System provides aggregate statistical information concerning patient safety, quality of care, patient satisfaction, and health outcomes for health care provided at military treatment facilities. Additionally, information about the quality of care at most civilian-sector facilities in the TRICARE network may be available through Hospital Compare, hosted by the Centers for Medicare & Medicaid Services.

Contact The Joint Commission

TJC web site: https://www.jointcommission.org/

Submit a new patient safety event or concern: Click HERE

Submit an update to your incident: Click HERE

Fax: (630) 792-5636

Address:

Office of Quality and Patient Safety, The Joint Commission
One Renaissance Boulevard
Oakbrook Terrace, IL 60181

Contact Us

Phone

Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

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CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL


Location

18511 Highland Medics Street,
El Paso, Texas 79918
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Don't forget to keep your family's information up to date in DEERS!