Live in the West Region? There is now a referral approval waiver in place through June 30, 2025. Learn More About the Referral Approval Waiver. 

Health Clinics

Medical Records



Provides services for the service member and their families to include:
Medical Record Management, Medical Record Update, Registration, Record request, copies of physicals, requests for copies of medical records, records transfer due to PCSing & ETSing, and Release of information.

Record request takes anyway from 30 to 45 Business days.

Hours of operation are Monday-Friday 7:00 AM - 4:00 PM (Closed on all Federal Holidays & Saturday-Sunday).

The following numbers can be used to contact Outpatient Records:

Front Desk: 915-742-4919
Supervisor: 915-742-1018
 

Contact Us

Phone

915-742-1017
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

Hours

Monday-Friday 7:00 AM - 4:00 PM (Closed on all Federal Holidays & Saturday-Sunday).

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Don't forget to keep your family's information up to date in DEERS!