Live in the West Region? There is now a referral approval waiver in place through March 31, 2025. Learn More
Also, you have until Feb. 28 to set up your payment info if you pay by EFT, credit card, or debit card. This is for TRICARE Prime, TRICARE Select, TYA, TRS, and TRR plans. If you miss this deadline, you will be disenrolled back to Jan. 1. Visit www.tricare.mil/west today.

Patient Resources

Children’s Waiting Room

The Children’s Waiting Room will provide a designated play space for children and families whose parent/sibling have medical appointments at any WBAMC medical and dental facilities.  Contact them for registration at 915-742-0975.

Children’s Waiting Room is operated by the ASYMCA.  ASYMCA is responsible for providing childcare staff and a trained Red Cross volunteer to care for the children during hours of operation.
Childcare Waiting Rm small flyer graphic Childcare Waiting Rm small flyer Mendoza graphic image
 
Click on either of the two images above to download, view and/or print a larger letter-sized copy!

Holiday Closures

Holiday closure image announcement for Children's Waiting Room

Contact Us

Phone

Registration: 915-742-0975/9926
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273


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CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL


Location

18511 Highland Medics Street,
El Paso, Texas 79918
East Clinic - 1st Floor
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Don't forget to keep your family's information up to date in DEERS!