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Public Affairs Office


The Public Affairs Office serves as the chief advisor to the commander/command, WBAMC, on public affairs issues/concerns which includes command information, media relations, community relations, and social media to active and retired service members, families and other beneficiaries who receive health care at WBAMC.

Contact Information


Contact the webmaster for updates, corrections or alterations to your page:

  • 915-569-3013

FOIA/HIPAA/Privacy Act. Which one is the right one for me?

OIA Information

The FOIA was enacted by Congress and signed into law by President Lyndon B. Johnson in 1966. Since that time, Congress has regularly updated the original statue through legislative amendments. Most recently, Congress passed the OPEN government Act of 2007, which addressed several procedural issues that concern FOIA administration, and the OPEN FOIA Act of 2009, which revised the requirements of FOIA Exemption 3. You can read the text of the FOIA and learn about both of these FOIA amendments through the links below.

Please read the information on the following button for information before proceeding with you FOIA request

FOIA Handbook

If you would like to continue with your FOIA request, send an email to

Use the form below to send request:

Blank Form

You will get a response for further processing

Privacy Act Information

The Privacy Act of 1974 (Pub.L. 93–579, 88 Stat. 1896, enacted December 31, 1974, 5 U.S.C. § 552a), a United States federal law, establishes a Code of Fair Information Practice that governs the collection, maintenance, use, and dissemination of personally identifiable information about individuals that is maintained in systems of records by federal agencies.

Personally Identifiable Information (PII) is described as information which can be used to distinguish or trace an individual's identity, such as their name, social security number, biometric records, etc. alone, or when combined with other personal or identifying information which is linked or linkable to a specific individual, such as date and place of birth, mother’s maiden name, etc.

For assistance with Privacy Act concerns, please send an email to

HIPAA Information

For help with HIPAA, please call 915-742-2198 or read information on our HIPPA Policies.

Medical Correspondence

For help with Medical Records, please call 915-742-0661 or visit our Medical Records page.

Contact Us


Public Affairs Office: 915-569-3787 

Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

To update, make corrections or alterations to your webpage, contact the webmaster:


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18511 Highland Medics Street,
El Paso, Texas 79918
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