Due to weather-related damages, SFMC inoperable until further notice.
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Patient Resources

General Legal Assistance Hours

New Hospital front panoramic view

Monday through Friday from 7:30 AM to 4:30 PM. First appointment of the day is at 9 AM. Last appointment of the day is at 3 PM.

Power of Attorney and Notarization Hours

Monday through Friday from 7:30am to 4:30pm

** Walk-in basis depending on availability **

Contact Us

Phone:

915-742-2280 or
1-800-874-2273

Hours:

Monday through Friday from 7:30 AM to 4:30 PM.
First appointment of the day is at 9 AM.
Last appointment of the day is at 3 PM

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CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL

Location

18511 Highland Medics Street,
El Paso, Texas 79918
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Don't forget to keep your family's information up to date in DEERS!