HomeHealth ServicesPharmacy

Health Services

Pharmacy

The Department of Pharmacy staff consists of over 100 military and civilian personnel. The pharmacy is dedicated to providing the highest quality health care. One of our main priorities is to help you understand your medications and promote the safe use of medications.

The Pharmacy continues to improve pharmacy services with the implementation of the latest pharmacy technologies and information to promote medication safety as well as expanding pharmacy services.

The main pharmacy is located on the 3rd floor of the hospital. The Pharmacy uses a ticketing system to route patients to the multiple windows. This means once you receive a number, then the pharmacy will call your number. Please have your military identification card and prescriptions ready once your number is announced. Let the pharmacy know your allergies, and other medications you may take. The pharmacists and pharmacy technicians are available to answer any of your questions.

Pharmacy Service

The main pharmacy is located on the 3rd floor of the hospital. The Pharmacy uses a ticketing system to route patients to the multiple windows. This means once you receive a number, then the pharmacy will call your number. Please have your military identification card and prescriptions ready once your number is announced. Let the pharmacy know your allergies, and other medications you may take. The pharmacists and pharmacy technicians are available to answer any of your questions.

Pharmacy Refill Services

Refill Options

(Dear WBAMC patients please be aware that the following link will take you to TRICARE Online (TOL) to complete your prescription refill(s). Refills requested via this link will be filled locally and can be picked up at the WBAMC pharmacy refill pick-up site of your choice: (1) Freedom Cross/PX Pharmacy, (2) WBAMC Main Outpatient Pharmacy, or (3) Mendoza/SFCC Pharmacy.)

​Refills for non-controlled medications may be called in 7 days in advance. Controlled substance refills may be requested 3 days in advance.

Refill Request Line

915-742-1200

Location

BLDG 1611 Marshall Rd (Ft Bliss)
BLDG 7777 WBAMC

  • The phone-in refill service is available 24 hours a day, 7 days a week. The peak times for call-in are 0700 to 1300 Mondays and Tuesdays, so you may experience longer than usual wait times.
  • Use a touch tone phone for optimal service (also capable of voice recognition).
  • Refill request are ready within 72 business hours of request. Plan ahead for weekends and holidays.
  • After seven (7) working days, medication refills are returned back to stock. If you are unable to pick up, please contact the pharmacy where you requested to pick up your medication.

Pharmacy Contact Information

Main Pharmacy  - (Bldg 7777 3rd Fl WBAMC) 5005 N Piedras St, El Paso, TX 79920. 915-742-2793
Freedom Crossing (PX) Pharmacy - 1611 Haan Rd, Fort Bliss, TX 79906 915-742-9017
Soldier and Family Medical Clinic Pharmacy - 2496 Ricker Rd El Paso, TX 79925. 915-742-1802
Mendoza Soldier Family Care Center Pharmacy - 11335 Ssg Sims St, Fort Bliss, TX 79918. 915-742-1400
East Bliss Health and Dental Pharmacy - 21227 Torch St, Biggs Field, TX 79918 915-742-9286
Special Drug Request - (Bldg 7777 3rd Fl WBAMC) 5005 N Piedras St, El Paso, TX 79920 915-742-3645





 

Contact Us

Phone

915-742-2793
Refills: 915-742-1200
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

Don't forget to keep your family's information up-to-date in DEERS.