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Health Services


The Department of Pharmacy staff consists of over 100 military and civilian personnel. The pharmacy is dedicated to providing the highest quality health care. One of our main priorities is to help you understand your medications and promote the safe use of medications.
The Pharmacy continues to improve pharmacy services with the implementation of the latest pharmacy technologies and information to promote medication safety as well as expanding pharmacy services.
The main pharmacy is located on the 1st floor of the West Clinic Building of the New Hospital. The Pharmacy uses a ticketing system that allows you to input your information prior to presenting at the window. This means once you receive a number, then the pharmacy will call your number. Please have your military identification card ready once your number is announced. Let the pharmacy know your allergies, and other medications you may take. The pharmacists and pharmacy technicians are available to answer any of your questions.

Pharmacy Service

Outpatient Pharmacy Services are currently offered at four (4) sites; Main Outpatient, Mendoza Pharmacy, Freedom Crossing Pharmacy, and East Bliss Pharmacy.

Closed on federal holidays!

Pharmacy Announcements (as of May 22nd, 2023)

We are happy to announce a SECOND Script Center pickup option at the WBAMC main outpatient pharmacy lobby. The lockers are located in the West clinic first floor in the pharmacy lobby. This new option gives you expanded hours (lockers are available 24/7) and you don't need to pull a ticket and wait to use it.

To call in your refill, choose option 2 on the call-in system and you come after the pickup time it provides you. You'll need to register an account at the locker the first time you use it, make sure you have a recent prescription number with you when you do this. As always, we are happy to assist if you need help registering. We look forward to the positive impact this will make for you!

Pharmacy Refill Services

Refill Request Line


Phone in refills can be picked up at either:

(1) The ScriptCenter Locker System at Freedom Crossing,
(2) The ScriptCenter Locker System at Main Outpatient,
(3) Mendoza/SFCC Pharmacy,
(4) Freedom Crossing/PX Pharmacy, or
(5) Main Outpatient Pharmacy.

The phone-in refill service is available 24 hours a day, 7 days a week at 915-742-1200. The peak times for call-in are 0700 to 1300 Mondays and Tuesdays, so you may experience longer than usual wait times.

Use a touch tone phone for optimal service (also capable of voice recognition).

Refill request are ready within 3 business days of request. Please plan ahead for weekends and holidays at all locations except for the ScriptCenter Lockers.

After Ten (10) days, medication refills are returned back to stock. If you are unable to pick up, please contact the pharmacy where you requested to pick up your medication.

Pharmacy Contact Information

Main Pharmacy  - West Clinic Building 1st Floor

18511 Highlander Medics St, El Paso, TX 79918,
Monday-Friday 7:30am-4:30pm

Training Holiday & Minimal Staffing Hours:
7:30am - 4:00pm


Freedom Crossing (PX) Pharmacy

1611 Haan Rd, Fort Bliss, TX 79906
Monday-Friday 9:30am-6:00pm

Training Holiday & Minimal Staffing Hours
8:30am - 5:00pm


Mendoza Soldier Family Care Center Pharmacy

11335 SSG Sims St, Fort Bliss, TX 79918,
Monday-Friday 7:00am-4:30pm

Training Holiday & Minimal Staffing Hours
7:30am - 4:00pm


East Bliss Pharmacy

21227 Torch St, Fort Bliss, TX 79918
Monday-Friday 7:00am - 3:30pm

Training Holiday & Minimal Staffing Hours
7:00am – 11:00am

​915-742-9285 / 9286


Contact Us


Refills: 915-742-1200
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

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18511 Highland Medics Street,
El Paso, Texas 79918
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