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Getting Care

Patient Accountability

new hospital front panoramic image

To provide quality patient administrative services related to patient admissions, dispositions, births, deaths, air evacuations, transportation, transfers, and line of duty investigation initiation, while fully protecting patients’ privacy and medical confidentiality, as required by the Privacy Act of 1974 (5 USC 5 52a), as amended. To collect only the personal information about an individual patient that is legally authorized and necessary to support the Patient Accountability Branch mission.

Patient Accountability Branch is located on the fourth floor (Bradley building). Normal office hours are Monday– Friday 7:30 AM - 4:30 PM. For any questions related to the admissions process, the admissions clerk can be reached at 915-742-2526.

Contact Us


915-742-2526 or
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:‚Äč 1-800-874-2273


Monday-Friday, 7:30 am - 7:30 pm
Don't forget to keep your family's information up-to-date in DEERS.