Due to weather-related damages, SFMC inoperable until further notice.
Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Family Advocacy Program - (FAP)

New hospital panoramic with family figures in background

Who: 

Active Duty Soldiers and Families

What: 

Emphasize prompt reporting, investigation, intervention, and treatment of family violence. Offers a variety of services to Soldiers and families to develop their relationship skills, parenting skills, and improve their quality of life.

Contact Us

Phone

915-742-2800 or
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

Location

Bldg. 2497 corner of Carrington/Hinman Rd., Bldg. 2485 A and
Bldg. 2485 B Hinman Rd,
Fort Bliss

Hours

Mon-Fri 7:30 am-4:30 pm.

MHS Genesis Patient Portal image
CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL

Don't forget to keep your family's information up to date in DEERS!