The most recent appropriations for the Department of War expired at 11:59 p.m. EST on September 30, 2025. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status.
If you have a scheduled appointment or other business at the MTF, please verify with your provider or applicable office within the MTF to ensure there are no changes in schedule. To learn how the lapse in appropriations affects your TRICARE benefit, visit 
tricare.mil/shutdown.
Due to weather-related damages, SFMC inoperable until further notice.

Getting Care

Patient Administration & Services

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The Patient Administration Division (PAD) is the total functional, informational, organizational, and structural consolidation of accounting, registration, admitting, medical records, and other patient-generated clerical activities in the hospital and outpatient settings. The departments in PAD include:
  • Patient Travel
  • Admissions & Dispositions (Patient Tracking)
  • Release of Information
  • Outpatient / Inpatient Records
  • Outpatient / Inpatient Coding
  • HIPAA & Patient Privacy
  • DEERS Enrollment
  • Line of Duty Initiation / Secretarial Designee Program (SECDES)
  • Birth & Decedent Affairs Services
  • Air Evacuation
HIPAA
The Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”) establishes, for the first time, a set of national standards for the protection of certain health information.

To view our HIPAA Guidlines, please click on this link: WBAMC HIPAA Guidelines.

Contact Us

Phone

915-742-5391

Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

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CLICK TO ACCESS THE MHS GENESIS PATIENT PORTAL


Location

18511 Highland Medics Street,
El Paso, Texas 79918
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CLICK TO ACCESS AN INTERACTIVE CUSTOMER EVALUATION

Don't forget to keep your family's information up to date in DEERS!