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Blackstart header imageWBAMC Black Start Exercise

In case of an outage, we aim to provide you information on this page.

 Fort Bliss Black Start Exercise
The Fort Bliss Black Start Exercise was conducted on March 13.  At approximately 9:30 a.m. that day, the planned power outage was executed, and the following events took place:
  • Our main inpatient hospital facility and Emergency Department went on back-up generator.  
  • Outpatient clinics were without power and were unable to perform patient care. Fort Bliss located outpatient clinics, Mendoza, SFMC and East Bliss, closed and the El Paso community based medical homes, Rio Bravo and Desert Sage, remained open for patient care. Appointments were cancelled and/or rescheduled.
  • The appointment line was offline.  Patients were encouraged to use MHS GENESIS patient portal to manage their appointments with their healthcare team.
  • The WBAMC out-patient pharmacy at Freedom Crossing was closed.  Only the main pharmacy at the hospital was operable. Scripts Centers located at Freedom Crossing and the hospital were inaccessible.
  • Access to the gate was not affected. 
 Question and Concerns
As a patient, you may have questions or concerns regarding your healthcare during a planned or unplanned outage.  The Patient Experience office is available to help you.  Please call 915-742-7777, 915-401-4794, or
915-742-2692 for assistance.


Contact Us


915-742-CARE (2273) Option 2
Appointment line: 915-742-2273
TRICARE Nurse Advice Line:​ 1-800-874-2273

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18511 Highland Medics Street,
El Paso, Texas 79918
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