Policies

This page contains WBAMC and Military Health policies for patients and visitors to review. 

MASK POLICY:

As of March 15, 2023, Command Policy No. 17 is in effect for all military, civilian, contract staff, and volunteers under the control of the El Paso Market and WBAMC, as well as patients and family Members who enter an El Paso Market or WBAMC facility.
Bottom Line Up Front: Face Coverings/Masks are now optional, however, it is still required for staff and patients to wear a face covering or mask upon arrival to any medical facility in the following situations:

• They have a suspected or confirmed SARS-CoV-2 infection for 10 days after their exposure (example: those with runny nose, cough, sneeze, fever and any other COVID/FLU like symptoms).
• They had close contact with someone with SARS-CoV-2 infection for 10 days after their exposure.
• They reside on a unit or area of the facility experiencing a SARS-CoV-2 outbreak.
•  They have otherwise had source control recommended by public health authorities.

Patients:  Masks are now optional when you arrive at any medical or dental facility, however you may be asked by our medical staff to wear one, in order to continue to mitigate the spread of COVID-19. 
VISITOR POLICY:
(to be updated soon)

Download and review military health policies below. 

DHA’s Commitment to Serving Every Person with Equal Dignity and Respect

The DHA is proud to serve our beneficiaries and is committed to ensuring that all patients receive excellent care. DHA has established, in writing, policies that maintain formal and informal processes for patients to undertake when they believe otherwise.

References

DHA Administrative Instruction 101, Processing Procedures for Complaints Involving Discrimination in Military Health System (MHS) Health Programs and Activities
DHA Procedural Instruction 6025.02, Nondiscrimination in Military Health System (MHS) Programs and Activities