Current COVID-19 Risk Level: MEDIUM - Click Here for WBAMC Visitor Policy

Getting Care


new hospital front panoramic image

If you are a medical records professional from another Military Treatment Facility and you are requesting medical records for another active duty servicemember, then please follow these guidelines:

  • Ensure DD Form 877 is filled out as much as possible as in the sample provided.
  • DD 877 Example
  • If the patient is not active duty, but rather a dependent, or veteran, we will need a copy of their driver’s license to accompany the DD877.
  • Please email to WBAMC Record Request and ensure you encrypt. We will not accept emails that are not encrypted.

PCS'd From Fort Bliss

If you already PCS’d from Fort Bliss and are requesting your entire medical record, please ensure your current MTF follows these guidelines, OR you can go back to the homepage and try to request them yourself from the “Request copies of your medical records” link.

Contact Us


Appointment line: 915-742-2273
TRICARE Nurse Advice Line:‚Äč 1-800-874-2273

Don't forget to keep your family's information up-to-date in DEERS.