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Exceptional Family Member Program (EFMP)

The Exceptional Family Member Program (EFMP) is a mandatory enrollment program that works with other military and civilian agencies to provide housing, community support, and personnel services to families with special needs. The EFMP is a Department of the Army program which functions under the provisions of Army Regulation AR 608-75. It is designed to assist active-duty personnel during assignments/reassignments sponsoring exceptional family members (EFM) with special physical, emotional, developmental or intellectual needs. In a dual military family, both Soldiers must be enrolled. Enrollment is based upon the medical and education requirements of family members of active duty personnel. Enrollment updates are required every three years or if the condition changes.

EFM or parent/guardian:

Complete all referrals and treatment plans
Communicate any significant changes in your condition or treatment plan to your PCM immediately and submit a new DD 2792 when changes to the enrollment status are warranted

Active Duty Service Members (ADSM):

Ensure your EFMP enrollment does not expire (every 3 years):

  • Commanders can track status through the Medical Protection System (MEDPROS)
  • ADSMs can check status at any time by viewing their Enlisted Record Brief (ERB)/Officer Record Brief (ORB)
  • Human Resources Command (HRC) email notification 6 months prior to expiration

Expired updates = ADSM is flagged

  • Ineligible for personnel actions (promotion, selection)
  • Potential to be assigned to unaccompanied tour

Download form 2792.
Download form 2792-1.

If you have any questions for the local EFMP staff, please send email to: 

For more information, please visit AMED EFMP site at: efmp.amedd.army.mil/

Walk-in hours: M-T 0700-1200 and 1300-1600

By phone: 915-742-3715 (has reliable voicemail)

Via email: usarmy.bliss.medcom-wbamc.mbx.efmp@mail.mil

By tcon: (messages left though the call center)


Contact Us


Appointment line: 915-742-2273
TRICARE Nurse Advice Line:‚Äč 1-800-874-2273


Mendoza Clinic, 2nd Floor
11335 SSG Sims Rd


07:00 AM - 16:00 PM

Front Desk Hours

0700 AM - 1200 PM
1300 PM - 1600 PM

Don't forget to keep your family's information up-to-date in DEERS.